Class booking policy
- Class bookings can be made online or via the mobile app 9 days in advance. Classes become available to book in line with their start time, so if your class starts at 3pm on a Wednesday, booking opens at 3pm on the Monday 9 days before. Bookings can also be made 8 days in advance at reception, in person or over the phone. You can set reminders in the app for when booking opens for your favourite classes, and reminders can be set to repeat so your regular classes are covered.
- All chargeable classes or courses must be paid for at the time of booking. Refunds will only apply if at least 24 hours' notice of cancellation is given for the class or before the first instance of a course.
- All members can book classes at any David Lloyd Meridian Spa & Fitness Club from 1 day in advance, in line with the class start time, if spaces are available and their category of membership permits.
- Platinum members can book classes up to 9 days in advance at any David Lloyd Meridian Spa & Fitness Club when booking through the app or online, in line with the class start time, or up to 8 days in advance via reception.
- Booking rights follow peak and off-peak membership access rights.
- Certain classes are restricted by age group. Junior members (16 years or over) can only be booked onto a class that is appropriate for their age.
- If you do not turn up to a class booking a 'no show' notification will apply.
- If you cancel a class which has been fully booked at any point, you will receive a 'cancellation' notification if the space is not rebooked by another member. Cancellation notifications do not apply to classes that do not become full.
- Three class cancellations or no-show notifications in any 30-day period will result in the loss of advanced booking rights for 1 week (7 days).
- If you arrive after the scheduled start time of a class, the instructor reserves the right to deny entry if deemed unsafe and another member may take your place.
- Member guests can participate in classes if spaces are available at the time of the session but cannot be booked. The guest will need to have a valid guest pass to access the club.
- Members can book up to 3 classes per day.