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Data protection & privacy

Updated: 15.02.2022

We attach great importance to the protection of your data and the protection of your privacy. In the following, we will therefore inform you about the collection and use of personal data by the responsible provider via this website:

Meridian Spa & Fitness Deutschland GmbH

Wandsbeker Zollstr. 87-89

22041 Hamburg

Phone 040/65 89-0, Fax 040/65 89-29 000

E-Mail: [email protected]

(hereinafter referred to as "Meridian").

The legal basis of data protection can be found in the EU General Data Protection Regulation (EU GDPR), the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG).

Personal data

Personal data is information that can be used to identify a person, i.e. information that can be traced back to a person. This includes the name, address, date of birth, email address or telephone number. But data on interests, training times, booked training and courses or location data also count as personal data.

Data collection via our website

You can visit our website without providing any personal information. We only save access data without personal reference such as the name of your internet service provider, the page from which you are visiting us or the name of the requested file. These data are evaluated exclusively to improve our offer and do not allow any conclusions to be drawn about your person. We neither collect nor store IP addresses.

We only collect personal data if you voluntarily provide it to us in the context of your e-mail contact or when registering for our newsletter, when opening a customer account, when ordering goods, etc. Your personal data is processed and used to ensure the usability of the functions on the website (e.g. to display the individual course plan), to fulfill and process your orders and bookings, to process your inquiries, to improve our offer and to submit your own and third goods and services offerings.

The basis for data processing is Art. 6 Paragraph 1 lit. b GDPR, which allows the processing of data for the fulfillment of a contract or pre-contractual measures.

This data is passed on on the basis of this data protection declaration to companies affiliated with Meridian such as the local Meridian subsidiaries for the aforementioned purposes. By using our website, you consent to Meridian and companies affiliated with Meridian (Meridian Spa & Fitness Hamburg GmbH, Meridian Spa & Fitness Berlin GmbH, Meridian Spa & Fitness Kiel GmbH, Meridian Spa & Fitness Frankfurt GmbH) using your data in order to To provide you with a range of goods and services that are specially tailored to you.

Use of the email address for the newsletter

If you have given your separate consent, we will send you offers of our goods and services as well as those of our partners to the e-mail address you provided via our e-mail newsletter. After you have given your consent, you will receive a confirmation email from us. The consent will only take effect once you have clicked on the link in the confirmation email. You can revoke your consent at any time by clicking the corresponding link in every email. With your consent, you also consent to the collection of personal data about the emails sent to you, in which, for example, corresponding pixels (= small file fragments for communication) are built into the image files sent with the newsletter. This is done in order to improve our offer. We use the German provider domainfactory GmbH, Oskar-Messter-Str. 33, 85737 Ismaning, to whom the data will be passed on.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke your consent at any time. An informal e-mail to us is sufficient. The legality of the data processing carried out before the revocation remains unaffected by the revocation.

Right of appeal to the competent supervisory authority

In the event of violations of data protection law, the person concerned has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another person responsible, this will only be done if it is technically feasible.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator, this site uses an SSL or. TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http: //” to “https: //” and by the lock symbol in your browser line. If the SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

Encrypted payment transactions on this website

If there is an obligation to provide us with your payment data (e.g. account number for direct debit authorization) after the conclusion of a fee-based contract, this data is required for payment processing. Payment transactions using common means of payment are made exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http: //" to "https: //" and by the lock symbol in your browser line. With encrypted communication, your payment data that you transmit to us cannot be read by third parties.

Information, blocking, deletion

Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, their origin and recipient and the purpose of the data processing and, if necessary, a right to correct, block or delete this data. You can contact us at any time at the above address if you have any further questions on the subject of personal data.

Objection to advertising mails

We hereby object to the use of the contact data published in the context of the imprint obligation for sending unsolicited advertising and information materials. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam e-mails.

Legally required data protection officer

We have appointed a data protection officer for our company. You can reach this person at:

E-Mail: [email protected]

Payment process

The payment process on this website takes place via the payment provider Adyen B.V., Carmiggeltstraat 6 - 50, 1011 DJ in Amsterdam. We pass on the following data to the payment provider for the purpose of processing the payment for the services you have ordered:

  • First name
  • Last name
  • Price of the service
  • Card number (if credit card payment is selected as the payment method)
  • Expiry date (if credit card payment is selected as the payment method)
  • E-mail address (if PayPal is selected as the payment method)

\ Cookies

This website partly uses so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit.

When you visit our website for the first time, you have the option of agreeing to the use of cookies. This includes all cookies that enable your use of our website to be analyzed (e.g. Google Analytics). How these cookies work is explained separately in the following sections. We would like to point out that a rejection of cookies when you visit our website for the first time only affects the cookies explained in this paragraph and that cookies that are necessary for the functionality of the website (e.g. shopping cart function) will continue to be stored on your computer.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when you close the browser. However, we would like to point out that if you generally reject cookies, you may not be able to use all the functions of our website and therefore recommend that you consent to the use of cookies on our website.

Cookies that are required to carry out the electronic communication process or to provide certain functions you require (e.g. shopping cart function) are stored on the basis of Art. 6 Para. 1 lit.f GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. If other cookies (e.g. cookies for analyzing your surfing behavior) are stored, these will be treated separately in this data protection declaration.

Links to partners and external web offers

Our offer contains links to external websites and web offers of third parties, over whose content we have no influence. Therefore, we cannot accept any liability for this third-party content. The respective provider or operator of the pages is always responsible for the content of the linked pages or for data collection there. This data protection declaration also does not apply to linked third-party websites.

Integration of services and content from third parties

It may happen that third party content, such as videos from YouTube or graphics from other websites, is integrated into this website. This always presupposes that the providers of this content receive the IP address of the user. Without the IP address, the content could not be sent to the browser of the respective user; the IP address is necessary for the display of this content. We strive to only use content whose respective providers only use the IP address to deliver the content. However, we have no control over whether the third-party provider saves the IP address, e.g. for statistical purposes.

YouTube

This website uses plugins from YouTube, operated by Google. The operator of the website is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages equipped with a YouTube plug-in, a connection to the YouTube servers will be established. The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account. YouTube is used in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit.f GDPR.

Further information on the handling of user data can be found in YouTube's data protection declaration at: https://www.google.de/intl/de/policies/privacy.

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called "cookies". These are text files that are saved on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. The storage of Google Analytics cookies is based on Art. 6 Para. 1 lit.f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

We have activated the IP anonymization function on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA. The full IP address will only be transmitted to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out, however, that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=de.

You can prevent Google Analytics from collecting your data by setting an opt-out cookie that prevents your data from being collected on future visits to this website. You can find more information on how Google Analytics handles user data in the Google Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=de.

Google AdWords and Google Conversion-Tracking

This website uses Google AdWords. AdWords is an online advertising program from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States (“Google”).

We use so-called conversion tracking as part of Google AdWords. If you click on an ad placed by Google, a conversion tracking cookie is set. Cookies are small text files that the Internet browser stores on the user's computer. These cookies lose their validity after 30 days and are not used to personally identify users. If the user visits certain pages on this website and the cookie has not yet expired, we and Google can see that the user clicked on the ad and was redirected to this page. Every Google AdWords customer receives a different cookie. The cookies cannot be tracked via the websites of AdWords customers. The information obtained using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers find out the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified. If you do not want to participate in tracking, you can object to this use by easily deactivating the Google conversion tracking cookie in your internet browser under user settings. You will then not be included in the conversion tracking statistics.

The storage of “conversion cookies” takes place on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

You can find more information about Google AdWords and Google Conversion Tracking in Google's privacy policy: https://www.google.de/policies/privacy/.

Hotjar

This website uses Hotjar to analyze user behavior. The provider is Hotjar Ltd., Level 2, St Julians Business Center, 3 Elia Zammit Street, St. Julians STJ 1000, Malta.

By analyzing user behavior, we get a better understanding of how users visit our website in order to optimize it and adapt it to the needs of users. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit.f GDPR.

Hotjar collects information about the user's device (type of device, operating system, screen resolution, language, country and browser used) as well as the pages visited and the duration of use. The IP address is stored anonymously by shortening the IP address by the last eight characters. Your full IP address cannot be accessed by Hotjar's servers. Hotjar adheres to the GDPR when processing data. For more information, see the Hotjar data protection provisions at: https://www.hotjar.com/legal/policies/privacy.

You can object to the collection of your data by Hotjar by setting an opt-out cookie that prevents the collection of your data on future visits to this website. You can find more information on this here: https://www.hotjar.com/legal/compliance/opt-out.

CleverReach

This website uses CleverReach to send newsletters. The provider is CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede. CleverReach is a service with which the newsletter dispatch can be organized and analyzed. The data you enter for the purpose of subscribing to the newsletter (e.g. email address) will be stored on CleverReach's servers in Germany or Ireland.

Our newsletters sent with CleverReach enable us to analyze the behavior of newsletter recipients. Here, inter alia It analyzes how many recipients have opened the newsletter message and how often which link in the newsletter was clicked. With the help of so-called conversion tracking, it can also be analyzed whether a previously defined action (e.g. purchase of a product on our website) has taken place after clicking the link in the newsletter. Further information on data analysis by the CleverReach newsletter is available at: https://www.cleverreach.com/de/funktionen/reporting-und-tracking/.

The data processing takes place on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke this consent at any time by unsubscribing from the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation. If you do not want an analysis by CleverReach, you have to unsubscribe from the newsletter. We provide a link for this in every newsletter message.

The data you have stored with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted from our servers as well as from the CleverReach servers after you unsubscribe from the newsletter. This does not affect data that we have stored for other purposes (e.g. e-mail addresses for the member area).

For more information, see the CleverReach data protection provisions at: https://www.cleverreach.com/de/datenschutz/.

Club Planner

If you enter personal data in the contact form on the website or on defined landing pages, this data will be transmitted to ClubPlanner. The provider is NHN Support B.V., Postbus 28, 9790 AA Ten Boer, the Netherlands.

ClubPlanner is software that can be used to manage prospect and customer relationships. ClubPlanner is used in the interest of optimal management of prospect and customer relationships. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit.f GDPR.

With NHN Support B.V. concluded a contract for order data processing that meets the requirements of the GDPR. ClubPlanner stores the data in ISO-certified data centers within the European Union.

For more information, see the ClubPlanner privacy policy at: https://www.clubplanner.com/privacy-statement/.

Google Web Fonts

This website uses so-called web fonts provided by Google for the uniform representation of fonts. When you call up a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. For this purpose, the browser you are using must connect to the Google servers. This gives Google knowledge that our website has been accessed via your IP address. The use of Google Web Fonts takes place in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit.f GDPR.

If your browser does not support web fonts, a standard font will be used by your computer. Further information on Google Web Fonts can be found at https://www.google.com/policies/privacy/.

Google Maps

This website uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to and stored by Google on servers in the United States. The provider of this site has no influence on this data transfer. The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy findability of the places we have indicated on the website. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit.f GDPR.

You can find more information on handling user data in Google's privacy policy: https://www.google.de/intl/de/policies/privacy/.

Facebook pixel / visitor action pixel

This website uses the visitor action pixel from Facebook, Meta Platforms, 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”) to measure conversion.

The behavior of the site visitors can be tracked after they have been redirected to the provider's website by clicking on a Facebook ad. This enables the effectiveness of the Facebook advertisements to be evaluated for statistical and market research purposes and future advertising measures to be optimized. The data collected is anonymous for us as the operator of this website; we cannot draw any conclusions about the identity of the user. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook data usage guidelines. This enables Facebook to place advertisements on Facebook pages as well as outside of Facebook. As the website operator, we cannot influence this use of the data.

You will find further information on protecting your privacy in Facebook's data protection information: https://www.facebook.com/about/privacy/.

You can also use the remarketing function “Custom Audiences” in the advertising settings area under https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen deactivate. To do this, you must be logged in to Facebook.

If you do not have a Facebook account, you can deactivate usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.

Facebook-Lead Ads

This website uses lead ads from Facebook, Meta Platforms, 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”).

For example, user data can be collected in the context of Facebook advertisements in order to contact users, provide them with information material or make them offers. We use the collected data exclusively for the purposes stated in the respective advertisement and limit the access and processing of this data to our employees.

However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook data usage guidelines. This enables Facebook to place advertisements on Facebook pages as well as outside of Facebook. As the website operator, we cannot influence this use of the data.

You can revoke your consent at any time. An informal e-mail to us is sufficient. The legality of the data processing carried out before the revocation remains unaffected by the revocation.

You will find further information on protecting your privacy in Facebook's data protection information: https://www.facebook.com/about/privacy/.

You can also deactivate the remarketing function “Custom Audiences” in the advertising settings area at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you must be logged in to Facebook.

If you do not have a Facebook account, you can deactivate usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.

WhatsApp

We provide you with our WhatsApp contact details on this website. WhatsApp is operated by WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland.

If you contact us via WhatsApp, you accept WhatsApp's privacy policy, which you can find here: https://www.whatsapp.com/legal/.

WhatsApp is a Facebook company and shares information around the world both internally with other Facebook companies and externally with their partners. In doing so, data is transferred to the USA and other third countries and stored and processed there. For more information on WhatsApp's global activities, please visit: https://www.whatsapp.com/legal/#privacy-policy-our-global-operations.

Adobe Typekit

This website uses the Typekit service from Adobe Systems Software Ireland Ltd., 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Republic of Ireland (“Adobe Ireland”) to display fonts.

Adobe Typekit is a service that is used to display various fonts that were used in the creation of our website as we have used them, regardless of the user's device. Your IP address is usually transmitted to an Adobe server in the USA (Adobe Systems Inc., 345 Park Avenue, San Jose, California 95110-2704, USA ("Adobe U.S.")) and stored there. Adobe U.S. is certified according to EU-U.S. Privacy Shield. This means that Adobe U.S. transmitted data processed according to European data protection standards. More information about the EU-U.S. You can find the Privacy Shield here: https://www.adobe.com/de/privacy/eudatatransfers.html.

You can find more information about Adobe and Typekit in Adobe's privacy policy: https://www.adobe.com/de/privacy/policy.html and Typekit: https://www.adobe.com/de/privacy/policies/ typekit.html.

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