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Reopening FAQs

Find the answers to your most pressing questions regarding the reopening of our facilities and your membership:

General info on safety precautions and current restrictions

Hamburg

Please note: Currently, we have no more restrictions, except for the wearing of a FFP2 mask is compulsory (except when exercising, in sauna/pool, when showering,eating or drinking).

In the equipment area, you can work out to your heart's content and exercise with the necessary distance. Fitness classes must be booked in advance due to the necessary limitation of the number of participants. For more information on booking classes, please see "How do I book a workout slot/class?".

Our wellness areas are fully open. Infusions and fragrances are taking place. Please note that when using saunas, steam rooms and relaxation pools, a person limit applies.

Day guests are welcome and can check in at our reception during our opening hours.

The locker rooms and showers are available for use.

The Face & Body Day Spa is open for you at all five Hamburg clubs. Let us pamper you with massages, Ayurveda and facial treatments. Book appointments easily here or via the Meridian app. Our service center can be reached for booking by phone at 040/65 89-0.

Childcare is currently available at Meridini Barmbek, Meridini Eppendorf, Meridini Alstertal and Meridini Wandsbek. There is a booking obligation for childcare hours. You can book Meridini childcare hours here. Childcare at Meridini is available for children up to the age of 8. Infants under 1 year of age can only be cared for from Mondays to Fridays. No admission is granted with symptoms of illness.

Frankfurt

Please note: Currently, we have no more restrictions and you can use our club at any time during opening hours.

The wellness area, including all saunas and the pools, is open. Please note the limited capacities in the saunas and fragrances.

In addition, please note that day guests are required to book appointments in advance. Please book appointments for the wellness area here.

Our showers and locker rooms are available for use again.

Face & Body Day Spa treatments will also be available again at DL Meridian Skyline Plaza; you can book these here.

Childcare is available again in the Meridini Skyline Plaza. There is a booking requirement for childcare hours. You can book Meridini childcare times here. Childcare at the Meridini is available for children up to the age of 8.


Berlin

Please note: Currently, we have no more restrictions and you can use our club at any time during opening hours.

In the equipment area, you can work out to your heart's content and exercise with the necessary distance. Fitness classes must be booked in advance due to the required limitation of the number of participants. For more information on booking classes, please see "How do I book a workout slot/class?".

The wellness area, including all saunas and the pools, is open. Please note the limited capacities in the saunas and fragrances.

The changing rooms and showers are usable.

Face & Body Day Spa applications are also offered again at DL Meridian Spandau Arcaden; you can book them here or via the Meridian app. Our service center can be reached for telephone bookings at 040/65 89-0.

Childcare is once again available at the Meridini Berlin Spandau Arcaden. There is a booking obligation for childcare hours. You can book Meridini childcare times here. Childcare at Meridini is available for children up to the age of 8. Infants under 1 year of age can only be cared for from Mondays to Fridays. No admission is granted with symptoms of illness.


Kiel

Please note: Currently, we have no more restrictions and you can use our club at any time during opening hours.

Members can enjoy fitness training and classes - indoor and outdoor - the wellness area and all face & body treatments.

Day guests can check in at reception without registration.

You can work out on the fitness floor without prior booking. Please check our app before your visit to see how busy the DL Meridian Sophienhof is.

In the equipment area, you can work out to your heart's content and exercise with the necessary distance. Fitness classes must be booked in advance due to the necessary limitation of the number of participants. For more information on booking classes, please see "How do I book a workout slot/class?".

The wellness area including relaxation pool, saunas, steam bath and Kneipp walk is also open. Please note that there is a person limit for the use of saunas, steam room and relax pool.

Applications in the Face & Body Day Spa can be booked here.

The showers and changing rooms are open. The solariums can also be used.

Booked solarium and towel packages are collected at 100 percent.

Childcare is available at the Meridini Sophienhof. There is a booking obligation for care times. You can book Meridini childcare times here. Childcare at Meridini is possible for children up to the age of 8. Infants under 1 year of age can only be cared for from Mondays to Fridays.

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How do I book a training slot/fitness class?

Hamburg:

You can book your participation in one of our indoor and outdoor courses here and via the DL Meridian app. The offer is currently for members only. Please only book in for a course if you are sure that you can actually attend it. If you experience any corona-typical symptoms, you are not allowed to enter our facility.

Reservations can be made up to 9 days in advance from 8 pm on the app or online and up to 8 days in advance from 12 am at the reception/service centre until at least 30 minutes before the start of the course. Testing is mandatory. You can find more information here. Please note that your booking is limited to the specified duration and that it is only valid for the course you have chosen.

Showers and locker rooms may be used. The solarium package and the towel package are available. Also, please pay attention to the instructions regarding sanitary measures in the facility. Please wear an FFP2 mask everywhere in the facility except during training. We recommend that you use 2 towels, one to place under the mat and one to wipe sweat. We are super excited to see you, but unfortunately, with all the anticipation, we are obligated to inform you that violations of these rules will result in expulsion from the facility.

Frankfurt:

You can book your participation in courses at DL Skyline Plaza (without the usual trainer support and for specific areas) here and via the DL Meridian app. The booking is done via the respective course schedule and is possible up to 9 days in advance from 8 pm in the app or online and up to 8 days in advance from 12 am at the reception/service centre.

Please only book in for a class if you are sure you will be able to make it. A cancellation is possible, but a refund of the paid fee is unfortunately not possible. If you experience symptoms typical for corona, you are not allowed to enter our facility.

Please note that your booking is limited to the specified duration and that in Frankfurt it is only valid for the course or area you have chosen and that you cannot stay in other areas without a booking. Also, please pay attention to the instructions regarding hygiene measures in the facility. Please wear a mask everywhere in the facility except during training. We recommend that you use 2 towels, one to place underneath on the equipment/mat and one to wipe off sweat. We are super excited to see you, but unfortunately, with all the anticipation, we are obligated to inform you that violations of these rules will result in expulsion from the facility.

Berlin:

You can book your participation in one of our fitness classes or training slots here and via the DL Meridian app. The offer is currently for members only. Please only book in for a class or a training slot if you are sure you will be able to attend. Booking a training slot is a prerequisite for using the fitness area. Reservations can be made up to 9 days in advance from 8 pm on the app or online and up to 8 days in advance from 12 am at the reception/service centre until at least 30 minutes before the start of the course. If you are experiencing any symptoms typical of corona, you may not enter our facility.

Please note that your booking is limited to the specified duration and that it is only valid for the course or training area you have chosen and that you are not allowed to stay in other areas. Please come to the facility already dressed in sports clothes and arrive at the reception no more than 5 minutes before your appointment. Showers and locker rooms may not be used at this time by official order. Also, please pay attention to the instructions regarding hygiene measures in the facility. Please wear an FFP2 mask everywhere in the facility except during training. We recommend that you use 2 towels, one to place under the mat and one to wipe sweat. We are super excited to see you, but unfortunately, with all the anticipation, we are obligated to inform you that violations of these rules will result in expulsion from the facility.

Kiel:

You can book your participation in one of our indoor and outdoor courses here and via the DL Meridian app. The offer is currently for members only. Please only book in for a course if you are sure that you can actually attend it. If you experience any corona-typical symptoms, you are not allowed to enter our facility.

Reservations can be made up to 9 days in advance from 8pm on the app or online and up to 8 days in advance from 12 am at the reception/service centre until at least 30 minutes before the start of the course.

Showers and changing rooms may be used. Solarium and towel packages will again be offered and 100 percent collected.

Also, please pay attention to the instructions regarding sanitary measures in the facility. Please wear a medical mask or FFP2 mask until check-in. After check-in you are no longer required to wear a mask throughout the facility. We recommend that you use 2 towels, one to place under the mat and one to wipe sweat. We are super excited to see you, but unfortunately, with all the anticipation, we are obligated to inform you that violations of these rules will result in expulsion from the facility.

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How can I keep fit at home?

With our [email protected] we want to give you the opportunity to get the good "Meridian feeling" in your own four walls. Soon you can look forward to new workouts and tips about sports, nutrition and health at home. Follow us on Instagram, Facebook and YouTube. Here we have tons of training videos and give valuable tips on how to keep fit and healthy. Or join our Facebook group "Meridian Run Club"! Share your successes, find like-minded people and cheer each other on. Cyclists and walkers are also welcome!

I have a Meridian gift certificate. Can it still be redeemed?

We will of course extend the redemption period for vouchers, subscriptions and the ComfortCard by the time our facilities were closed due to official orders. This was done automatically and you do not need to do anything else in this regard.

What happens to my monthly fees?

Since July, all clubs have been back in regular operation. This means that membership contracts will also become fully valid and we will debit the full monthly fee (as well as any towel and solarium packages booked) as agreed from July.

Do I have a special right of termination?

As the closure of the facilities ordered by the authorities was a temporary measure, there was no such right.

Why am I not on the distribution list for the info emails?

We send our info e-mails to all e-mail addresses registered in our system. If you do not receive e-mails from us, we either have no e-mail address at all or an invalid e-mail address from you. Here you can easily enter your current e-mail address so that you can be considered for future e-mailings in the distribution list.

Still have a question? Please send us an email to [email protected]

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