Cancellation policy
Terms and conditions and start of contract
We offer first contract terms of 12 or 3 calendar months. The calculation of the selected contract term specified in the contract begins on the day referred to in the contract as the beginning of the contract.
Contract extensions/notice period
Contracts with a first contract term of 12 calendar months may be terminated by both parties, subject to a notice period of one month at the end of the first term of the contract. If the contract is not terminated during the first term of the contract, it shall automatically be renewed tacitly for an indefinite period, unless it is terminated at the end of the month, subject to a notice period of 1 month. Contracts with an initial term of 3 calendar months may be terminated by both parties with a notice period of 1 month at the end of the first term of the contract. If the contract is not terminated during the first term of the contract, it shall automatically be renewed tacitly for an indefinite period, unless it is terminated with a notice period of 1 month at the end of the month.